UX EVALUATION METHODS

Attrak-Work questionnaire

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Summary

Questionnaire for evaluating UX of mobile news journalism systes. Based on AttrakDiff but elaborated for the context.

Description

Attrak-work questionnaire can be filled in right after the participant has used the system, for example, a field study session.

Strengths

Attrak-work questionnaire can be filled in right after the participant has used the system, for example, a field study session.

Weaknesses

Developed for a specific purpose — needs further development to be applicable to other work environments. To ensure that the results are reliable, a comparison between what users say in interviews and observations should be compared with questionnaire findings. Discrepancies should be checked with the users. Questionnaire in this form naturally answers to only the quesions that are asked in it, but may not capture what is relevant to users. This is why interviews are needed.